How to Change US Direct Express Pin Number

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If you already have a US Direct Express Debit Card where you receive your Federal Benefit payments, and you want to change your Direct Express Card PIN number, these are your options:

  1. Call up the Direct Express Customer Service at the toll-free Direct Express number: 1-888-741-1115. A representative will help you with your request, but make sure you have your Direct Express card with you at the time of the call.
  2. Change the PIN directly over at the Direct Express ATM.