Thousands of Americans use US Direct Express Debit MasterCard for their federal benefits, such as Veterans Affairs (VA) Compensation, Social Security, Pension, Supplemental Security Income, OPM benefits, and RRB Annuity.
If you are one such American, you should note down the following USDirectExpress contact information:
US Direct Express Number: 1-800-333-1795
This is a toll-free number and you can call this Direct Express phone number if you are trying to register your Direct Express Card in order to receive your Social Security benefits.
However, please be informed that this Direct Express number is only for those who currently don’t have an Express card, or haven’t registered their USDirectExpress card yet.
US Direct Express Number: 1-888-741-1115
This is also a toll-free number to the Direct Express Customer Service Department and you can call this Direct Express number if you are an existing cardholder and have queries related to your Direct Express Card.
And if you want to try and sort things out on your own, you could go through the FAQ section on their website.
The Direct Express Customer Service Department is there to help you:
- With your Direct Express card balance.
- If your US Direct Express card is lost or stolen.
- Clarify, and challenge, unauthorized transactions.
- Check fee schedules.
- Reset password and ATM PINs.
- List down the ATM brands network.